agoo.reviews
Agoo Reviews is an open review platform for Ghana and Africa, at agoo.reviews. Anyone with an account confirmed by phone or email can review any business, every review carries a label saying how it was checked, and money never changes a score, the order of reviews or a place in search.
Reading is open to everyone, with no account. Run a business? Manage your page in Agoo
Illustrative: a fictional guest house on agoo.reviews, with fictional reviews.
Why it’s different
Every business on Agoo Reviews is held to the same rules, whether it pays Agoo or has never heard of it.
Nobody can buy a better score
Money never changes a score, the order of reviews or a place in search.
Nothing on a page is for sale: no paid placements or featured spots, no paid badges, no pinned reviews. It’s built into Agoo Reviews itself. The part that works out scores and search order can’t see plans, payments or whether a business uses Agoo.
A label on each review says what was confirmed about the person behind it, from a real Agoo check-in or booking down to a confirmed email. Readers can narrow a page to one label; the score stays the same.
Agoo’s own categories, written for the places people use here: banks and mobile money points, clinics, schools, shops, guest houses and chop bars. Each branch shows its town, and its GhanaPost digital address where it’s known. Search suggests places, categories and towns as you type; every category is a click away; Top rated lists follow one published rule; and what Agoo’s editors feature is labelled and never sold. Browse by town and region, from Accra to Tamale, and read plain guides on spotting a fake review and taking a complaint to the right regulator.
Sign in with a code by text or email, with no password. Pages stay light on a budget phone and a busy network. The Agoo Reviews app for iPhone, iPad and Android phones and tablets carries the same pages, natively: write with your words kept on the phone if the network drops, and a notification when a business replies.
Verification labels
A label says what was confirmed about the person behind a review, never that the review is true. Readers can narrow any page to one label, and the score stays the same: labels never move it.
For readers
Search by name, category or town, and put the results in the order you choose: best match, most reviewed, highest score or newest reviews. Each place shows its score with how it was worked out, the spread of stars, how its reviews were checked, and how often and how quickly the business replies. Reading is open to everyone, with no account.
For businesses
Every business can claim its page free, correct its facts, reply to any review in public and flag one that breaks the published rules. Agoo organisations that serve the public get their page 14 days after their Owner and Admins are told, or straight away if they choose to open it now, with every branch listed, and manage it in the Console under Feedback → Public reviews, or on the move in the Agoo Workspace app. No business can edit, hide, reorder or pay to remove a review.
Review invitations
Turn invitations on and Agoo asks everyone whose visit checks out, or whose booking ends, to review the branch they came to, a few hours later and in your organisation’s name. Customers who never check in can be invited too: type them in, upload a list from your till or booking system, copy your forwarding address into your receipts, or hand out single-use links after a sale. A review from a visit or booking that Agoo recorded is labelled Verified visit; one from any other invitation, Invited.
The review QR code
Print the review poster for a counter, a waiting room or the door. Anyone scans it with their phone’s camera and lands on the branch’s page, ready to write. Because anyone can scan a poster, a review from one carries the reviewer’s own label: Verified visit comes only from an invitation after a visit or booking that Agoo recorded.
On your website
Paste one line of code and your rating badge appears on your own website, free for every business. With Reviews Plus or Reviews Business, add a strip or a carousel of your latest reviews in your colours, or a review form people start on your site and post on agoo.reviews. Websites whose security settings block outside scripts can use a plain frame instead.
Insights and AI reply drafts
Every business sees a performance overview: its score and trend, its reviews, its reply rate and the reviews waiting for a reply, with a free overview by email every Monday. Reviews Plus adds twelve months of trends, the themes people mention, reply times and a monthly report; Reviews Business puts every branch side by side with your category’s benchmark. With AI credits, Agoo drafts a reply to a review, or sums up what people say with suggestions.
The reviews API
With Reviews Business, read your reviews and scores, reply, flag and invite customers from your own systems, and get a webhook the moment a review is published, changed, removed or answered. Nothing in the API can hide, edit, reorder or delete a review.
Review tools
Review tools come at three levels, and Agoo plans include one. Paid levels help a business ask more customers and understand what they say. They never touch the page, the score or a place in search.
BasicFree, for ever
Everything a business needs to stand up for itself, free for ever.
Reviews Plus
For a shop, clinic or office that wants to ask every customer.
Reviews Business
For chains and busy branches, with WhatsApp and the API.
Your page on Agoo Reviews looks the same and is ranked the same whatever you pay. More branches with your level's tools come in Advanced reviews packs; over 50 branches, on request. Paid on the web, never in the app, and Agoo's sector offers apply.
How scores work
Every place is scored by the same published formula, from the stars and dates of its published reviews. Nobody can pay to change it, and being an Agoo customer makes no difference.
Each place starts as if it already had 5 reviews of 3.5 stars, so one five-star review can’t make a 5.0, and one bad day can’t sink it.
A review counts fully when it’s new, and its weight halves every 12 months.
After 24 months a review stays on the page for the record, but no longer counts in the score.
Until then, the page says “No score yet”.
The worked example from the score page on agoo.reviews.
Trust and moderation
Nkonso Technologies runs Agoo Reviews and moderates it with its own team. The rules are published, decisions come with reasons, and the numbers are reported in the open.
Every new review is screened as it arrives. Anything doubtful goes to Ardent’s own moderation team, who decide against the published guidelines. Moderators never change a review’s words.
Anyone can report a review, a reply, a photo, a question or answer, or a page, and a business can flag one, free, with extortion handled within a working day. When a review comes down, both sides are told which rule it broke, and a different moderator hears an appeal.
A formal route for a defamation or privacy complaint, handled as Ghana’s law sets out, with every step on record.
How many reviews were published, held and removed, and why, with paying and non-paying businesses counted side by side.
Clinics, schools and places of worship open only after a moderator confirms them. Staff there are named by role, and those reviews never show on a reviewer’s profile.
Reviewers show as a first name and initial, such as Kofi M., or a name they choose. No business ever sees their phone number or email.
A business proves its page is its own with an email at its website’s domain, a code to the phone on the page, a registration document or its Agoo Owner, then replies, answers questions, adds photos, keeps its facts right and invites its team, free. A domain or a registration earns Verified business.
Every review is checked for signs it isn’t genuine, such as many accounts acting together or the same words on different pages. A check holds a review for a person or asks one to look; it never removes one. A sudden flood pauses new reviews of a page for a short while, to every business alike.
A person decides, never the checks alone: a warning, writing paused for a while, or the account closed, each with the rule broken and a right to appeal.
When a business games its reviews or threatens reviewers, its page says so, usually for six months, and past warnings stay on the page. A warning never changes the score.
A business can add up to 30 photos of its place, products or services, free, and each says who added it. A person at Agoo checks every one before it shows: no people who haven’t agreed, no other business’s photos, no text-heavy adverts, no contact details or prices. Photos never change a score or a place in search.
Agoo Reviews is run by Nkonso Technologies. Pages of businesses that belong to or are connected with Nkonso say so, and their reviews follow exactly the same rules.
For readers and reviewers
Everything that helps people find, understand and share honest reviews. Free on every page, the same for every business, and none of it changes a score.
Pages with enough reviews get an AI summary and the topics people mention most. Every line links to the reviews behind it, it’s never softer than they are, and it’s the same for every business: nobody can pay for it or change it. Clinics, schools and places of worship don’t get one.
Every branch has its own page, score and reviews. Find one on a list or a free map, with Near me (worked out on your phone, never sent), Open now in Ghana’s time, Call and Directions. Pages with four or more scored branches show the best and the worst, by the same rule for everyone.
Search a page’s reviews for the words you care about, and narrow them by stars, topic, branch, date, language, a reply, or Verified visits only. Sort by newest, oldest, stars or most helpful.
Mark the reviews that helped you. One vote per account, with limits so nobody can pile them on. Votes never change a score, and newest stays the order unless you choose “Most helpful”.
Each kind of place suggests what readers want to know, such as “What was the wait like?”, and offers optional stars for parts of a visit: service, value, cleanliness. A page shows each one’s average. The score stays your overall stars.
Save places, sort them into lists of your own and share a list by link if you like, never with search engines. Follow any place to hear about new reviews and replies, as it happens, daily or weekly. Businesses never learn who saved, listed or follows them.
Ask a business a question on its page, and read what it and other customers answer, with the business’s own answer marked From the business. The most helpful answers come first, and none of it changes a score. Places that need care don’t have questions.
Share a review on WhatsApp or anywhere else with its own link and preview image. Reviews in Twi, Ewe, Ga, Hausa, Dagbani, French or Pidgin are recognised, and a free translation is one tap away.
Let a business send you a message about your review, if you want it to. Agoo passes it on without your number or email, and you can stop it or report it at any time.
Illustrative: a fictional savings and loans company’s branches on agoo.reviews.
And more
Every page, every review and every reply, with no account and nothing to install.
Suggestions as you type, every category a click away, and Top rated lists by one published rule.
What was checked about the reviewer, from Verified visit to a confirmed email.
One formula for every place, with a worked example anyone can follow.
No paid placements, badges or pinned reviews, and no ads. What Agoo’s editors feature is never sold.
For every business, whatever it pays, one public reply per review.
Every customer or none, by email, SMS and WhatsApp, with totals but never who wrote what.
For each branch, never counted against your tracked QR codes.
A free rating badge; latest reviews, a carousel and a review form with the paid tools. No cookies.
Trends, themes, reply times and branches side by side, with a monthly report.
Drafts you edit and post yourself, from your AI credits.
Every review checked first by rules and AI; people decide against the published rules, with appeals.
Light pages for any browser, and the Agoo Reviews app for iPhone, iPad and Android, with replies to your page from its Business tab.
What happened to every review, report and legal notice, with paying and non-paying businesses side by side.
What reviewers say in a few lines, linked to the reviews, never softer than they are.
One vote per account and optional aspect stars, never part of the score.
Up to 30 from the business, free, each checked by a person before it shows. Never part of the score.
Ask before you go; the business answers as itself, and the most helpful answers come first.
Up to 50 lists of places, private or shared by link, never shown to search engines.
“Usually replies within…”, from the business’s own replies over the last 12 months.
Questions
Anything else? Our team in Accra replies within one working day.
Honest reviews of the places you use in Ghana and across Africa, each with a label that says how it was checked.