Ask visitors how it went, once, on the channel they use, and see honest numbers with the low scores routed to someone who can fix them. Then meet your public on Agoo Reviews, the open review site where every review says how it was checked, and nobody can buy a better score.
Ask after every visit
After check-out or a booking, Agoo asks once in your organisation’s name: five labelled faces, what stood out, and a comment if they want. By WhatsApp, SMS or email in the order you choose, with one-tap ratings in the email itself. Nobody is asked twice for the same visit.
Posters, counters and the kiosk
Print a feedback QR code for a site, a counter or a desk: “Teller 3”, “Pharmacy”, “Main gate”. Walk-ins scan it with their phone camera and answer the same short page, anonymously unless they leave a contact for a reply. The kiosk can ask right after check-out, or stand by the door all day as a feedback stand.
Act on it
Set what counts as low and who hears about it: the site’s admins, and the host if you allow it. They call, note what they did and close it, and the visitor can be told. Results show every number with how many answers it rests on, so a score from five people never looks like one from five hundred.
Agoo Reviews
Agoo Reviews, at agoo.reviews, is open to everyone. Anyone with an account confirmed by phone or email can review any business, and add one that’s missing. If your organisation serves the public, its page opens 14 days after your Owner and Admins are told, or at once if your Owner or an Admin chooses to open it now, with every branch listed and shown in Console → Feedback → Public reviews, and any business can claim its page free. Every review carries a label saying how it was checked; Verified visit, from a real check-in or booking, is the strongest. You can reply to any review and flag one that breaks the published rules, but no business can edit, hide or reorder reviews, or close its page to be rid of them.
The same for everyone
Review tools come at three levels. Basic is free for every business, for ever: claim your page, reply, flag, send a legal notice, get alerts, print the QR poster, show a rating badge and send 50 email invitations a month. Reviews Plus (GH₵99 a month) and Reviews Business (GH₵399 a month) add invitations by the thousand, widgets for your website, insights, AI reply drafts and, on Business, WhatsApp and the reviews API. Agoo plans include a level: Free has Basic, Starter has Plus, Growth, Pro and Enterprise have Business.
Feedback to Agoo
Everyone who uses the Console can tell Agoo what works and what doesn’t, from the menu under their name, any time. It comes to Agoo’s team, never to your organisation. We reply only if you ask us to, and we never quote anyone without their yes to the exact words.
And more
Five labelled faces, tags and a comment. Stars, 0 to 10 and effort scales from Growth.
One message per visit on your channel order, with one reminder at most.
Tracked QR codes for a site, a counter or a desk, counted apart.
Published at once: 1 on Free, 3 on Starter, 15 on Growth, unlimited on Pro and unlimited on Enterprise. Responses are never capped.
The right people are told at once, follow up and close it.
Every score shows how many answers it rests on, and how it was made.
Each public review says how it was checked. Verified visit, from a real visit or booking, is the strongest.
Advanced feedback brings Growth’s feedback to Free and Starter for GH₵99 a month, and Advanced reviews gives 10 or 50 more branches your plan’s review tools, from GH₵99 a month.
Agoo!
Join the organisations getting early access. We will set up your site, bring your staff list across and train your front desk.
